Privacy Policy

Last updated: 2026-01-07

1. Introduction

This Privacy Policy describes how Playder ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile and web application (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Data Controller

Playder is the data controller responsible for your personal information. If you have questions about this Privacy Policy or our data practices, please contact us at: support@playderapp.com

3. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use the Service:

• Account Information: Email address, name, date of birth, country, and password (hashed)
• Profile Information: Avatar, biography, nickname, game preferences, interests, gender, city, phone number (optional)
• User-Generated Content: Chat messages, conversations, and other content you create or share (retained for 60 days)
• Usage Data: Activity logs, connection times, features used, interactions with other users, last time online
• Device Information: Device type, operating system, unique device identifiers, IP address, browser type, mobile carrier
• Location Data: Geographic location (if you choose to provide it), country code
• Authentication Data: Information from third-party authentication providers (e.g., Google) if you use social login
• Technical Data: Log files, error reports, performance data, crash reports

4. How We Collect Information

We collect information through various methods:

• Directly from you when you register, create a profile, or use the Service
• Automatically when you use the Service (e.g., device information, usage data)
• From third-party services when you use social login (e.g., Google)
• From cookies and similar tracking technologies
• From other users who may share information about you

5. Legal Basis for Processing (GDPR)

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To perform our contract with you and provide the Service
• Legitimate Interests: To improve our Service, prevent fraud, ensure security, and analyze usage patterns
• Legal Obligations: To comply with applicable laws and regulations

6. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve the Service, including user accounts, messaging, and social features
• Personalization: To personalize your experience, recommend content, and match you with other users
• Communication: To send you important notifications, updates, and respond to your inquiries
• Safety and Security: To detect, prevent, and address fraud, abuse, security issues, and harmful conduct
• Analytics: To analyze usage patterns, improve our Service, and develop new features
• Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights
• Marketing: To send you promotional communications (with your consent, where required by law)

7. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party service providers who perform services on our behalf (e.g., cloud hosting, analytics, payment processing). These providers are contractually obligated to protect your information.
• Legal Requirements: When required by law, court order, or government regulation, or to respond to legal process
• Safety and Security: To protect the rights, property, or safety of Playder, our users, or others, including to prevent fraud or abuse
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• With Your Consent: When you have given us explicit consent to share your information
• Public Information: Information you choose to make public (e.g., public profile information) may be visible to other users

8. Third-Party Services

Our Service may contain links to or integrate with third-party services (e.g., Google Sign-In, game platforms). These third parties have their own privacy policies. We encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party services.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• Chat Messages: Automatically deleted after 60 days from creation
• Account Data: Retained while your account is active. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law
• Legal Requirements: We may retain certain information as required by law, to resolve disputes, or to enforce our agreements
• Backup Data: Deleted data may remain in our backup systems for a limited period before permanent deletion

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we implement appropriate safeguards, such as standard contractual clauses, to ensure your information is protected in accordance with this Privacy Policy.

12. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal information, subject to certain exceptions
• Right to Restrict Processing: Request that we limit how we use your personal information
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal information for certain purposes
• Right to Withdraw Consent: Withdraw your consent where processing is based on consent
• Right to Non-Discrimination (CCPA): Not be discriminated against for exercising your privacy rights
• Right to Opt-Out (CCPA): Opt-out of the sale of personal information (we do not sell your information)

To exercise these rights, please contact us at support@playderapp.com. We will respond to your request within 30 days, or as required by applicable law.

13. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and activity. Types of cookies we use:

• Essential Cookies: Required for the Service to function properly (e.g., authentication, security)
• Analytics Cookies: Help us understand how users interact with the Service
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser or device settings. However, disabling certain cookies may affect the functionality of the Service.

14. Children's Privacy (COPPA)

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child under 16 has provided us with personal information, please contact us immediately. If we learn that we have collected information from a child under 16, we will delete that information promptly. For users between 16 and 18, we recommend parental supervision and consent.

15. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

We do not sell your personal information. To exercise your CCPA rights, contact us at support@playderapp.com.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on the Service with a new "Last Updated" date
• Sending you an email notification (if we have your email address)
• Displaying a prominent notice in the Service

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: support@playderapp.com. We will respond to your inquiry as soon as possible.

18. Effective Date

This Privacy Policy is effective as of January 7, 2026, and was last updated on January 7, 2026.